Frequently Asked Questions

Our Orderly integration provides a powerful, unified trading interface that allows you to manage multiple trading accounts simultaneously. Key benefits include advanced trading tools like break-even buttons, limit orders at liquidation prices, and scale-out functionality. You can execute trades across multiple accounts with one-click limit orders at best bid/ask pricing, significantly improving your trading efficiency.

Our dual wallet system enhances security by separating asset custody from trading access. One wallet is used exclusively for asset custody, while a separate wallet is used for read and trading access. This reduces the exposure of your private keys and provides institutional-grade security. You maintain full control over your assets while enjoying the convenience of advanced trading features.

Yes, we prioritize security above all else. Private keys are never stored in localstorage unencrypted. Your main wallet controls all asset actions, ensuring the safety of your funds. We use industry-standard encryption practices to protect your sensitive information, and we never have access to your private keys.

Absolutely! Our platform is designed to integrate with your existing trading accounts. You can connect multiple accounts from different brokers and manage them all from a single interface. This allows you to diversify your trading strategies and monitor all your positions in one place without transferring funds between platforms.

Our platform offers several advanced trading tools including: Break-even button that automatically calculates and sets your break-even point; Limit orders at liquidation price to protect your positions; Scale-out functionality to gradually close profitable positions; One-click limit orders at best bid/ask pricing; and Multi-account management for simultaneous strategy execution across accounts.

Multi-account management allows you to connect and control multiple trading accounts from different brokers within a single interface. You can view all your positions, balances, and orders in one place, execute trades across multiple accounts simultaneously, and apply portfolio-level risk management. This is particularly useful for algo traders who want to diversify their strategies across multiple accounts.

We implement multiple layers of security including: Dual wallet system with separate wallets for assets and trading; Encrypted storage of sensitive data; Regular security audits; and Institutional-grade infrastructure. Private keys are never stored in localstorage unencrypted, and your main wallet controls all asset actions ensuring fund safety.

Getting started is simple: 1) Sign up for an account on our platform; 2) Connect your existing trading accounts or create new ones; 3) Configure your dual wallet system for enhanced security; 4) Explore our advanced trading tools through our tutorials and guides; 5) Start trading with our powerful multi-account interface. We also offer onboarding support to help you set up your accounts efficiently.

Yes, we offer a responsive web application that works seamlessly on mobile devices. Our interface is optimized for touchscreens and smaller displays, allowing you to monitor your positions and execute trades on the go. We're also working on dedicated mobile applications for telegram.

We provide comprehensive support through multiple channels: 24/7 customer support via live discord chat; Detailed documentation and tutorials; Educational content; and Priority support for elite users.